Returns & Exchanges

 

An item can be returned to us with the following conditions applied:

  • Within two weeks from the day it was delivered (UPS Tracking)
  • A return shipping cost will be covered by a purchaser
  • Original undamaged package must be used
  • All items that are on sale cannot be returned and considered a final sale

Refund Policy

Refunds will be available if:

  • The package wasn't delivered and returned to us by a carrier in an original condition
  • The item has not been shipped yet
  • You returned the package by following all of the conditions from the return policy listed above

Exchanges

If you have received an item that is not as per your order, we will gladly ship your order to you as soon as we receive the original item in the original brand new condition and packaging from you. We will cover the shipping cost. However a notification about an incorrect shipping to be received within two weeks from the date the package was delivered.

If you have changed your mind and decided to order another model, we will ship you a new model if the original item hasn't been shipped yet. If a new model is more expensive it will be shipped after the invoice to cover the difference is fully paid. This only applies if a new model is in stock

Damaged Parts

If a part of your item has been delivered damaged or broken and you alerted us about it within the two week period from the date you have received your order, we will ship you the replacement part(s) if those parts are in stock or will have our manufacturer ship the part(s) directly to you.